Privacy Policy: How Ntaifitness Protects Your Data

Effective Date: November 1, 2024

Data We Collect

• Contact Information: Name, email, phone number when you request quotes or support. We use this to provide service and never sell it.
• Usage Data: IP address, browser type, pages visited. We use Google Analytics to improve website experience.
• Equipment Data: Serial numbers, purchase date, warranty claims. This helps us provide faster support.

How We Use Your Data

We use your data to: process orders, provide 24/7 support, send equipment maintenance reminders, and comply with legal obligations. We share data only with shipping partners (FedEx, Maersk) and payment processors (Stripe, Alibaba Trade Assurance). They cannot use it for marketing.

Your Rights (GDPR & CCPA)

You have the right to: access your data, correct inaccuracies, request deletion (except warranty records), and opt out of data sales (we don't sell). Email privacy@ntaifitness.com to exercise rights. We respond within 30 days.

Cookies

We use essential cookies for cart functionality and analytics cookies for traffic analysis. You can block analytics cookies in your browser settings.

Data Breach Response

If breached, we notify affected users within 72 hours and provide credit monitoring if financial data is compromised. We've never had a breach since founding in 2008.

Questions? Contact: Ntaifitness, 287 KangBo Avenue, DeZhou Economic Zone, Shandong, China 253082, or privacy@ntaifitness.com.